Help & FAQ

Stuck on something? Start here. These pages cover the most common questions and fixes.

Pages

• Common fixes
• Questions and answers
• Contact us

Top questions

Is Ember free? You can start for free. The first week unlocks everything. After that, some features need a paid plan. See plans and billing.

Do I need a microphone? Only for the tools that listen, like the Tuner and Tone Meter. The rest of Ember works without one.

Can I use Ember on my phone? Yes. Ember works in your phone’s browser. For the listening tools, allow the mic when asked.